• Free shipping for orders over $200

Welcome to Mavis Loom, where creativity and imagination come to life in the most playful way! At Mavis Loom, we believe crafting should be as vibrant and joyful as a rainbow. Our journey began with a spark of curiosity and a desire to share the joy of DIY with the world. From colorful yarns to whimsical kits, each product is designed to unleash your inner artist and turn every project into an adventure. Whether youre a seasoned crafter or just starting, we invite you to dive into our magical world where every stitch and glue dot brings a smile. Trust us, crafting has never been this fun! Lets create something amazing together!

Privacy Policy

At Mavis Loom, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following information:

  • Personal details such as your name, email address, phone number, and shipping address when you place an order.

  • Payment details necessary to process transactions (processed securely through third-party payment providers).

  • Non-personal data such as IP address, browser type, and browsing behavior to help improve our website.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders.

  • Communicate order updates, promotions, or important notifications.

  • Improve our website, services, and customer experience.

  • Comply with legal obligations and prevent fraudulent activities.

3. Sharing of Information

  • We do not sell or rent your personal information to third parties.

  • We may share information with trusted third-party service providers (such as payment processors, shipping partners, and IT support) solely for the purpose of operating our services.

  • Information may be disclosed if required by law or to protect our legal rights.

4. Data Security

  • We use appropriate technical and organizational measures to safeguard your personal data.

  • However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

  • We retain your personal information only as long as necessary for business, legal, or security purposes.

  • Once no longer required, your data will be securely deleted or anonymized.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate information.

  • Request deletion of your personal data, subject to legal or contractual obligations.

  • Opt out of promotional communications at any time.

7. Opt-Out Instructions

If you no longer wish to receive marketing emails or updates from Mavis Loom, you can:

  • Click the “Unsubscribe” link provided at the bottom of our emails, or

  • Contact us directly with the subject line “Opt-Out Request”.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.